MTC Job Tracker helps the back office employees to auto allocate the task based on pin code, area, availability, customers, proximity. Location aware dispatching, map view of current location and reassign capability helps the mangers to smartly allocate the task to the employees. Managers can also prioritize the schedules.
The field service management feature provides end-to-end visibility from issue allocation to resolution. It enables workforce to quickly view and record information on-go to resolve issues faster. With quick response of service calls, field service tracking and field force tracking, this solution helps in transforming service into strategic engagements with customers that build loyalty and value.
MTC Job Tracker provides a competitive advantage over other like solutions as it acts as a field force manager that performs field activities and sales force automation processes more efficiently. This solution also provides access to all the information while connected/disconnected to the internet. This management solution as a mobile application helps with workforce tracking, workforce scheduling, etc.
MTC Job Tracker’s Delivery Management Solution assists companies to manage the delivery operation effectively with automatic least cost routing, automatic field updates up to the minute, and proofs of each delivery. It serves as a solution for easy product delivery.
With its fast and intelligent notification system, MTC Job Tracker keeps its employees and the customers informed. Managers can create email notifications and SMS alerts for the customers as well as the field users when any task is pending or completed, etc.
MTC Job Tracker helps capture various types of field data. The data authorization rules are based on basic constraints and regular expressions like min and max data types, and range enables the auditing in the field. It also features offline mode which allows you to store/upload data while having no internet connection.